Privacy Policy

Privacy Policy for Mealnix
Effective Date: [Insert Date]
Mealnix ("we", "our", or "us") is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our cloud-based restaurant POS software and related services.
1. Information We Collect
We collect the following types of information:
a. Business Information
  • Restaurant name, contact details, business address
  • Tax Identification Number (TIN), GSTIN, or other regulatory IDs
b. User Information
  • Owner/manager name, email, phone number
  • Login credentials (encrypted)
c. Operational Data
  • Menu items, pricing, orders, tables, billing data
  • Inventory, sales records, staff management details
d. Payment and Billing
  • Transaction records
  • Payment gateway interaction (we do not store card or sensitive payment data directly)
e. Device and Usage Information
  • IP address, browser type, operating system
  • Date/time of access, usage logs
2. How We Use Your Information
We use the collected information to:
  • Provide, operate, and maintain the Mealnix POS platform
  • Improve software features and user experience
  • Communicate with users for support, updates, and service-related notices
  • Analyze usage patterns and generate business insights
  • Ensure compliance with legal and tax regulations
3. Data Sharing and Disclosure
We do not sell your personal or business data. We may share your data only:
  • With trusted service providers (e.g., hosting, analytics, payment gateway) under strict confidentiality
  • To comply with legal obligations or respond to lawful requests
  • During business transfers like mergers or acquisitions (with notice)
4. Data Security
We use industry-standard security practices to protect your data, including:
  • Encryption (at rest and in transit)
  • Role-based access controls
  • Regular vulnerability checks
However, no system is 100% secure. We encourage you to use strong passwords and enable available security features.
5. Data Retention
We retain your data as long as your account is active or as needed to provide our services. Upon termination, data may be retained for legal, tax, or audit purposes in accordance with applicable laws.
6. Your Rights
You have the right to:
  • Access and correct your information
  • Request deletion of your account and associated data
  • Withdraw consent for non-essential communications
To exercise these rights, contact us at: support@edgesys.tech
7. Cookies and Tracking
We may use cookies and similar tracking technologies for authentication, analytics, and feature optimization. You can manage cookies via your browser settings.
8. Third-Party Links
Mealnix may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be notified through the software or email. Continued use of Mealnix means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Mealnix Support Team
Email: support@edgesys.tech
Phone: +91 9495375164
Let me know if you want to add clauses for international users (like GDPR), include a cookie banner text, or generate a Terms & Conditions document as well.